CLEANER
EARN. BUILD. SPEND.
LANX Loyalty is simple: Earn £1 for every £10 you spend, move through Bronze, Silver, Gold, and VIP tiers, and unlock perks like early access to product launches, birthday gifts, and mystery offers along the way.
It's our way of saying thank you for supporting LANX.
HI, THERE
Suitable for smooth and grained leathers.
To use Saphir Saddle Soap, first wipe away loose dirt and dust from the leather with a soft brush or dry cloth. Lightly wet your cloth or sponge with water, and rub the saddle soap to create a light lather. Gently rub the lather into the leather using circular motions, focusing on one section at a time. Use a clean, slightly damp cloth to remove any leftover soap and dirt. Wipe the leather with a dry towel and let it air dry naturally (away from direct sunlight or heat). For the best results, once dry, apply a leather conditioner to keep the leather supple and prevent cracking.
Test on a small hidden area first to check for colour change. Don’t use saddle soap on suede or nubuck. Overuse can dry out leather; use sparingly and only when needed.
SHIPPING
UK
Royal Mail Express Tracked Service (1 - 2 Working Days) - FREE
Discreet packaging +£1
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DPD Premium Tracked Service (1 - 2 Working Days) - £6 - Free on orders over £300 - Free for Gold & VIP Loyalty customers.
Discreet packaging +£1
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All our services includes full online tracking so you can monitor the parcels progress. Please note our order guidelines:
Orders placed before 12:00 (GMT) between Monday – Friday will be processed the same day
Orders placed after 12:00 (GMT) on a Friday, will be processed on Monday.
Orders placed on Saturday or Sunday, will be processed on Monday.
Orders placed over a UK bank holiday weekend will be processed on Tuesday.
Within seasonal promotional peak periods, shipping times may take longer.
EUROPE
Standard - Royal Mail (7-10 days) - £10
Premium - DHL (5-7 days) - £15
REST OF WORLD
Standard - Royal Mail (10-14 days) - £25
Premium - DHL (5-7 days) - £40
FREE EXCHANGES
Unsure on sizing? We offer a very simple exchanges service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
RETURNS
We also offer a very simple returns service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
Christmas Returns Policy
Christmas present orders: Items purchased between the 1 November to the 24 December are entitled to an extended exchange period. This extended exchange period ends at midnight on the 31 January. Customers may request an exchange for product or credit on a future order. Please note, the normal 30 days return for refund policy still applies on all orders.
Need some help?
Email: support@lanxshoes.com
Live Chat With Us
Cleaner
Multi Cleaner - Smooth Leather, Suede & Nubuck
- Suitable for smooth leather, suede, nubuck, and synthetic materials. Not recommended for delicate fabrics.
- Disclaimer - Test on a small, inconspicuous area before full use. LANX accepts no responsibility for damage or discolouration resulting from misuse.
Suede & Nubuck Cleaner
- Specifically formulated for suede and nubuck materials only. Not suitable for smooth leather, fabric, or other delicate surfaces.
- Disclaimer - Test on a small, hidden area before use. Use as directed. LANX accepts no responsibility for damage or discolouration resulting from misuse.
Saddle Soap
- Suitable for smooth and grained leathers only. Not suitable for waxed, oiled, suede and nubuck leathers.
- Disclaimer - Test on a small, hidden area before use. Use as directed. LANX accepts no responsibility for damage or discolouration resulting from misuse.
